Maximize your odds of hiring better truck drivers by looking for the four key qualities that all great employees share: Work ethic. Humility. Integrity. Maturity. (WHIM)
We all know the driver shortage is making it tougher to find any truckers—much less the great ones. But it goes without saying that the best hires are usually the ones you keep the longest. For one reason, because they have the key qualities you want in your drivers.
Noted author and workplace productivity coach & trainer Garrett Miller (and author of Hiring On A WHIM) published an article offering seven tips for identifying the best job candidates. In reviewing that article, five struck me as being relevant for Driver Recruiting. Here’s a summary of those tips:
1) Assess their WORK ethic. Ask candidates to describe their work experience in detail. Listen for signs of motivation, intensity and excitement.
2) Discern their HUMILITY. Ask candidates to describe the last new process they had to learn. Good signs are willingness to ask for help and seek coaching. Ask what they learned from their most humbling moment.
3) Determine their INTEGRITY. Ask candidates about their biggest disappointment or failure, and see if they took the appropriate level of responsibility for it.
4) Evaluate their MATURITY. Ask candidates to talk about one of their greatest regrets. Listen for bitterness or complaining versus maturity.
5) Throw in a Wrench. Knock them off balance to see how they react. After all, what better way to determine how they deal with the “monkey wrenches” they’ll deal with every day on the road?
It’s pretty simple, really: The best drivers love what they do. Miller’s tips are a helpful system for separating the drivers who merely say they love their work from the ones who really do. At the same time, when you emphasize the importance of the qualities mentioned above in your recruiting efforts, you’re positioning your company as the kind of quality organization that quality drivers want to join.
Click on the following link to read Garrett’s article, 7 Tips for Hiring Great Employees, in its entirety.